Tuesday, September 22, 2020

Remote Team Support - 5 Areas

Remote Team Support - 5 Areas

Remote Teams need support right now. As they move into month seven of the year of working remotely, many are struggling to feel connected and focused on their results. 

This year, I've continued to create and provide resources for remote teams, and those who work with remote teams. I thought it would be a great idea to highlight several that you might want to tap into:

#1 - Remote Teams Want to Feel Connected -  when teams can't congregate near the watercooler on a regular basis, an important informal channel of communication gets lost. As my Remote Pathways podcast host and I shared in our most recent community call, remote professionals benefit from a range of virtual co-working experiences. Check out the 8 different remote co-working experiences we highlighted in our call last week. You can view it here (30 minutes)

#2 - Signal that it's different - We all get in ruts, and one of the big ruts right now is ineffective team meetings. Make sure you co-create expectations in your virtual calls, signaling HOW it will be different than a usual call. Be clear on what you want to create in your virtual space together.

#3 - Help teams focus on results - A continued challenge for remote teams is alignment around results. What is everyone aiming towards? What are the things that are aligned? Are different. What are you doing to make goals visible for all? How are people tracking the?

#4 - Jazz up your repertoire of tools and resources - This summer I launched the Remote Team Builders on-demand program. Consisting of 9 micro-learning modules, this on-demand course takes you into key areas of support for remote teams. We explore the 7 Remote Enablers (I cover in the Remote Working Whitepaper I launched earlier this year), as well as exercises you can use in your work around openers and closers, collaboration, styles and strengths. The program also includes several worksheets and templates for you to build upon to create your own remote team experiences. Find out more and start today over at the Remote Team Builders course. You'll find it here.

#5 - Build on the foundations - With complexity being the norm today, it is even more important that we go back to the basics on many items. This includes the foundations of team success. This includes getting crystal clear on the goals, roles, vision and several other performance factors. Check out the 6 Factors for Team Performance I share in Chapter 10 of Effective Virtual Conversations OR over at the Teams365 blog.

What's going to help the teams you support excel?

What are the conversations you want to have?

If you have a copy of my 2017 book Effective Virtual Conversations, do check out Chapters 10 and 11 which focus on Virtual and Remote TEam Development and Leadership for more ideas. You can pick up a copy of EVC in Kindle or hardcopy at Amazon. 

Have a copy and are using it? Please leave a review for others to benefit from on Amazon or where you purchased your copy!

Enjoy your discussion,

Jennifer

Jennifer Britton - Group Coaching Essentials | Effective Virtual Conversations | Potentials Realized
Instagram @Remote Pathways (for remote workers) and @CoachingBizBuilder (for coaches)
Author of Effective Group Coaching (2010), Coaching Business Builder (2018), Effective Virtual Conversations (2017) and From One to Many: Best Practices for Team and Group Coaching (2013). Check out my author page on Amazon for all publications.
Email: info@potentialsrealized.com

Join us at the Virtual and Remote Visionaries Hub on Facebook

Upcoming programs include:

Mentor Coaching Group for ACC/PCC - starting on Monday September 28th - Mondays 8 - 9 am ET September 28 - December 28 (4 spots open)

Stay tuned for the next Stand Out Virtually 5 Day Challenge - I'm building on the success of the August Stand Out Virtually challenge to bring you another new one! This will be a NEW challenge. Sign up here to be on the list of alerts





Monday, September 07, 2020

Back to Work Resources - Video, podcast and more!

 This week marks back to work and routines, even if many of us are continuing to work remotely.

With September often being known as the second start to the year, what conversations are you having with your clients this week


To support you with your own planning and preparation, I hosted a reflective pause session earlier today as part of my PlanDoTrack work. I hope that you will carve out 25 minutes to participate. Be sure to download the accompanying worksheet as well.

Our 20th episode at the Remote Pathways podcast also focused on the topic of getting back to remote work. You can listen into the podcast here or view the community call held late last week.

What's going to help you amplify your conversations this fall?

Join me for some of our fall 2020 programming which will include programs starting this Friday and next week:

Group Coaching Essentials - 8.75 CCES - Fridays 1015 - 1130 am ET: September 14, 21, 28, October 2 and 9 - 4 spots open - learn more here.

Virtual Facilitation Essentials - 8.5 CCEs - Mondays 1230 - 145 pm ET September 21, 28, October 5, 19 and 28 2020. 5 spots open - learn more here

Mentor Coaching Group for ACC/PCC (10 hours) Select Fridays 9 - 10 am ET - September 11 to December 11 2020. Learn more here. 3 spots open.

And the one-time offering of Stand Out Virtually Studio Day/Masterclass - come design your next virtual interactive program - with us September 17th from 930 - 330 pm Eastern. 


Have a great September!

Jennifer

Jennifer Britton

Award-winning Author, Coach and Program Designer

Group Coaching Essentials 

(416)996-8326

Sunday, July 26, 2020

Two Programs Starting This Week - Virtual Facilitation Essentials (8.5 CCEs) and Group Coaching Essentials (8.75 CCEs)

We are almost at the end of July, a time I often say is the messy middle of the year. While you might feel like there isn't much traction right now, in fact, it's a perfect time to get into action around your plans for virtual programming - group coaching, retreats, masterminds - for the fall!

This week I have two programs starting

Group Coaching Essentials will be starting on Wednesday July 29th from 7 - 830 pm Eastern/4-530pm Pacific. For those who know that I don't usually offer an evening session, this is that "once a year" time. We'll be meeting for 4 weeks on Wednesday July 29, August 5, 12 and 19th to explore the best practices for designing, leading and marketing your own group coaching programs. Weekly assignments will help you get your ideas out of your head to paper and into the world. This programreserve your spot here.
is approved for 8.75 CCEs with the ICF. Cost: $475 US. 3 spots are still open -

Also running on Wednesday July 29th (9- 430 pm ET on zoom) is the one day Virtual Facilitation Essentials program. Want to build out your toolkit of fun and impactful things to do on virtual calls.
Learn more and reserve your spot here.
Looking to beat Zoom Fatigue? The Virtual Facilitation Essentials program is hands-on and you get some practice opportunities. Approved for 8.5 CCEs with ICF. Cost: $475 US. 4 spots open. You also receive module notes, the slides and dozens of ideas you can apply right away whether you are designing a virtual coaching program, a webinar, a virtual retreat, or group coaching.

Can't wait to have you join us!
Jennifer

Jennifer Britton - Group Coaching Essentials | Teams365 Blog for Leadership and Teamwork | Potentials Realized
Instagram @Remote Pathways (for remote workers) and @CoachingBizBuilder (for coaches)
Author of Effective Group Coaching (2010), Coaching Business Builder (2018), Effective Virtual Conversations (2017) and From One to Many: Best Practices for Team and Group Coaching (2013). Check out my author page on Amazon for all publications.
Email: info@potentialsrealized.com




Wednesday, March 18, 2020

Project ideas - when you might have more time to dedicate to them

As most people around the world are digging in for an extended process of self-isolation, it's a time
when motivation for ourselves and our clients can be a challenge.
What are the things that are helping you get grounded and enjoy the time you have.
It may be a great time to get started on projects which you have not had time to complete in the past including some of these that I've flagged before:

Scanning the content you have created and using one of the theme's I earmarked for myself  - the 3 Rs - Consider how you can REDUCE, REUSE or RECYCLE Content. Can a former speaking engagement now become a blog post? An image for Instagram?

Harvesting some of the questions you have been asked to create a more extensive FAQ or document. One of my projects this winter was pulling together a new whitepaper on remote work. Little did I know how relevant it would be to so many teams. Download a copy here.

Check out a list of 10 summer project ideas for coaches from several years ago - there may be some ideas you want to check out.

Check out my 2017 8.5 minute audio in this blog post, along with a pertinent 2017 blog post on 5 ways to take your programs virtual (yes, I've been talking about this for a while!)

Here is a list of projects I'm working on right now, beyond my usual coaching work:
Building out a program that is connected to a manuscript related to remote work
  • Edits for a manuscript I started as part of last November's NANOWRIMO project
  • Working on initial design of a new product leveraging the power of icons
  • Creating a digital license for my newest card deck - the Conversation Sparker Journaling Deck which launched a few months ago as a hard copy deck but hadn't been offered digitally yet (digital is the way to go I've realized as we are no longer shipping items for the moment).
  • Cataloguing content created in my blogs
  • Writing out content for the 52 weeks series of blog posts for my podcast - RemotePatways. We're in week 11 with a focus on communication right now. Take a read, and be sure to download it.
  • Preparation for several corporate sessions which have moved from in-person to virtual;
  • Preparation for the upcoming Spring programs - including Friday's Mentor Coaching Group for ICF ACC/PCC, and Monday's Group Coaching Essentials program (8.75 CCEs), plus next Wednesday's one-day Virtual Facilitation Essentials offering (8.5 CCEs)  
  • Slowly tackling old files and paper that had taken over my desk
Want some inspiration? Grab a pen and check out some of the more reflective sessions I've recorded including the
Quarterly Review (27 minutes) - View it here
Annual To Do List (30 minutes) - View it here.
Vision Work (30 minutes) - View it here

Finally, here a list of of the projects coaches I'm working with are working on:
  • Building out new programs
  • Catching up on their coaching log
  • Updating websites
  • Catching up on transcriptions
  • Getting rest and recharging time
  • Getting reading done
  • Deep cleaning their office in terms of file etc.
  • Developing marketing strategy
  • Mapping out new podcast series
 
What is important for you to be focusing on at this time?

Hungry for connection with others? Join me Monday through Thursday at 12 noon ET for a Virtual Lunch for 20 minutes in my zoom room (270-302-0415) focusing on virtual conversations. Also consider joining us on Friday March 20th from 730-8 am ET for the Remote Pathways Community Call.

Enjoy,
Jennifer

Jennifer Britton - Group Coaching Essentials | Teams365 | Potentials Realized
Instagram @Remote Pathways (for remote workers) and @CoachingBizBuilder (for coaches)
Author of Effective Group Coaching (2010), Coaching Business Builder (2018), Effective Virtual Conversations (2017) and From One to Many: Best Practices for Team and Group Coaching (2013). Check out my author page on Amazon for all publications.
Email: info@potentialsrealized.com




Thursday, March 12, 2020

Shifting your coaching to the remote space? Check out these resources

With the current global context, social distancing is becoming a recommended go-to by many
Getting Started in the Virtual Space
governments around the world. What implications is this having for your coaching work?

For many coaches it is meaning a shift of their conversations over into the virtual and remote space, not only for individual coaching clients, but also group and team coaching clients.


The virtual space has been a primary focus for me in my work as a coach over the last 16 years, as well as the years leading up to that when I managed virtual and remote teams across the world in my work as a Program Manager for the international humanitarian sector.

In today's post I wanted to share a number of resources you may find useful if you are needing to transition over the remote space. Please also share these with your clients as they too are also looking to shift operations to work from home for many teams, or remote work for others who still need to be in the office.

Resource #1 - Resources from the International Coach Federation
I was honored to partner with ICF on creating three videos for members on how to transition your coaching over the remote space, just a few days ago, as part of their support for coaches at this time. You can find these videos, along with other resources for member coaches, and the wider community, and our clients at this the page ICF has set up - https://coachfederation.org/covid-19-resources-for-coaches

You'll find three different videos I created:
#1 - Getting Started
#2 - Top 10 Things to Consider
#3 - Trust, Safety and Connection

Much of the content I share in these videos come from my 2017 book, Effective Virtual Conversations. You may want to pick up a copy of it at Amazon (print and kindle editions)

Resource #2 - Remote Pathways.com
Last fall I partnered with PlanDoTrack facilitator and coach, Michelle Mullins, to co-host the Remote Pathways podcast. It's grounded in some of the new writing i've been engaging with around remote work since last year.
We've released 8 different episodes about the different pathways people find themselves on in the remote space, and have just started releasing episodes with our guests - including the recent one on Strengths and Remote Work with Jennifer Grote (Episode 8)

In addition to the Remote Pathways podcast, I am also doing a weekly blog series there as well. Week 10 focuses on Peer Support in the Remote Space. Enjoy the downloads offered each week.

Resource #3 - Remote Working Whitepaper. 
Check out the 24 page Whitepaper I've pulled together on remote work, based on the writing I've done over at the Teams365 blog these past few years on remote teams.

You can get a copy of the Whitepaper here at the Resource Hub.

I also dedicated the March 2020 Newsletter to Virtual and Remote. You can view it here.

Resource #4 - Let's work together
Finally (and most importantly), many of the programs I offer have a specific focus on the virtual space including:

Virtual Facilitation Essentials - boost your virtual faciltiation toolkit with this ICF CCE approved program (8.5 CCEs including 5.5 core competencies). Offered in a convenient one day virtual format or 5 week series, I take you through the best practices of leading and designing highly interactive virtual calls. Whether you are coaching, facilitating a virtual team day, or a virtual retreat, you'll leave the program with lots of ideas and more confidence with how to navigate in teh remote space. Each participant leads a virtual energizer, opener or closer.

Upcoming dates include:
Friday March 13th (930 - 5 pm ET) - One day format
Wednesday March 25 - One Day format
Wednesday April 1 - One Day Format

The five week series starts again Monday March 30th from 130 - 245 pm eT, on March 30, April 6, 13, 20 and 27, 2020 (April 13th may be replaced with a date on May 1)

Cost: $475 US which includes the course, module notes, and 1-1 time with me (pre call, post call and 2 other laser calls -15 min)

Learn more and reserve your spot.

Or perhaps you decide to book me for some 1-1 time. You can choose from a 45 minute ask me anything mentoring session, a six hour strategy session, or a series of coaching conversation around your programming. Find out the options and availability here.

You can also simply drop me an email and let's set up a time to chat.

I look forward to acting as a resource for you as you continue to navigate and grow in this area.

Warm regards
Jennifer

Jennifer Britton - Group Coaching Essentials | Teams365 | Potentials Realized
Instagram @Remote Pathways (for remote workers) and @CoachingBizBuilder (for coaches)
Author of Effective Group Coaching (2010), Coaching Business Builder (2018), Effective Virtual Conversations (2017) and From One to Many: Best Practices for Team and Group Coaching (2013). Check out my author page on Amazon for all publications.
Email: info@potentialsrealized.com


Join us for an upcoming CCE approved program, including the
 Mentor Coaching Group - for ACC/PCC - starts Friday March 20th at 9 am ET (10 hours meeting ICF mentor coaching requirement)
Virtual Facilitation Essentials program (8.5 CCEs),
Group Coaching Essentials (8.5 CCES) starts Monday March 23 at 9 am ET (calls Mondays 9 - 1015 am eT - March 23, 30, April 6, 20, 27), or the
Advanced Group and Team Coaching Practicum (10 CCES) starting April 3rd (Mondays 3 - 415 pm ET)
 

Tuesday, March 10, 2020

Join me Wednesday March 25 for the Virtual Faciliation Essentials program (8.5 CCEs)

Looking to build out your virtual facilitation toolkit? Want to become more confident and
A Virtual Train-the-Trainer - Virtual Facilitation Essentials
comfortable with all the tools available to you for virtual calls - breakouts, polls, annotation?

Join me as I take a dive into Effective Virtual Conversations, my 2017 book. We explore best practices for designing and leading webinars, virtual group coaching, as well as interactive sessions like virtual team development, virtual co-working sessions and virtual retreats.

The program is a highly interactive online session and will be held on one day - Wednesday March 25th from 10 - 5:30 pm ET.

In addition to the one day of live learning, focused on both content and giving you a chance to practice your skills, you will also complete a blended learning assignment, giving you the chance to go deeper into your learning in areas including tricky issues, exercises, and how to use the interactive functions available.

Cost: $475 US.

Click here to register and reserve your spot.

Here's what our day is going to look like:

Module 1 – Virtual Facilitation Foundations
  • Four Essential ingredients for virtual facilitation
  • The range of virtual facilitation options
  • Core Skills for Virtual Facilitation -and how yours stack up

Module 2 – Approaches and Engagement Strategies for Effective Virtual Learning
  • Different virtual design options
  • Foundations of engagement – practical approaches for engagement
  • Core elements for Effective, and Engaging, Virtual Events

Module 3 – Building your Facilitation Toolkit
Whether you are leading meetings, webinars or other virtual events, having a robust toolkit to draw up upon is key. This session introduces you to more than 12 virtual facilitation approaches – from openers, to closers to goal setting and accountability in the virtual space.

Module 4 – Exploring the Technologies
  • Exploring breakouts and technology issues
  • Core logistical issues to consider
  • Different roles in a virtual event
  • Evaluating virtual events
 
Module 5 - Tricky Issues and open space for additional topics
In module five we explore common tricky issues around technology, design and participant issues, along with how to mitigate against them.

I hope that you'll join us! Register right now.

 Can't make our special Wednesday March 25th session  Join me for a future one day Wednesday session (additional sessions scheduled for April 1 or May 3) or the five-week offering starting on March 30th. 

Learn more here and reserve your spot!

Want more on Virtual Conversation tips? 

Check out the weekly Effective Virtual Conversations tips at the Teams365 blog at my main site - Potentials Realized.com.

With best wishes,
Jennifer

 Jennifer Britton - Group Coaching Essentials | Teams365 | Potentials Realized
Instagram @Remote Pathways (for remote workers) and @CoachingBizBuilder (for coaches)
Author of Effective Group Coaching (2010), Coaching Business Builder (2018), Effective Virtual Conversations (2017) and From One to Many: Best Practices for Team and Group Coaching (2013). Check out my author page on Amazon for all publications.
Email: info@potentialsrealized.com


Join us for an upcoming CCE approved program, including the Virtual Facilitation Essentials program (8.5 CCEs), Group Coaching Essentials (8.5 CCES), or the Advanced Group and Team Coaching Practicum (10 CCES) starting April 3rd

Monday, March 02, 2020

Why Team Coaching?

Team
coaching is getting a lot of attention these days with the current WBECS spotlight on the new team coach training being spearheaded by David Clutterbuck and Peter Hawkins.

It's an era where team coaching is coming into its own. As someone who is a team coach practitioner, author on the topic and coach trainer for group and team coaches, I'm often asked, why is team coaching valuable?

I thought I'd reach back and share the value of the team coaching process which I first published in From One to Many: Best Practices for Team and Group Coaching  back in 2013.

Here are the six reasons I highlighted back in 2013 about what was being said about the benefits of team coaching. Consider how relevant these still are for our work today:

#1 - Space for the team to pause and reflect - As I wrote back in 2013, "In today's busy environment, it is very easy to let reflection moments become swept away by immediate issues. A team coaching sometimes provides the only reason why teams will stop". Consider how you are incorporating short and long pauses, along with reflection for the team.

#2 - Prioritizing the need for focus - related to the first point engagement in a team coaching process may create urgency and a priority for the team to focus, particularly as now there is someone coming in to create a pause.

#3 - A non-judgmental sounding board/space for dialogue

#4 - Ability to mirror back to the team what is going on. Observations are foundational to the coaching process, and new awareness gets created by the team as they start to notice their own patterns, behaviors and habits.

#5 - Strong fous on the outcome

#6 - Accountability focus: it holds the entire team responsible for taking the action, and making the changes they have committed to over time, through sustained conversation and check-ins" - pp 147

As I often say, regardless of how much the context changes, the foundational approaches and practices of team coaching are still the same.

What do you hear from coaching clients about the importance of the team coaching process?

Enjoy the conversations,
Jennifer

Jennifer Britton - Group Coaching Essentials | Teams365 | Potentials Realized
Instagram @Remote Pathways (for remote workers) and @CoachingBizBuilder (for coaches)
Author of Effective Group Coaching (2010), Coaching Business Builder (2018), Effective Virtual Conversations (2017) and From One to Many: Best Practices for Team and Group Coaching (2013). Check out my author page on Amazon for all publications.
Email: info@potentialsrealized.com


Join us for an upcoming CCE approved program, including the Virtual Facilitation Essentials program (8.5 CCEs), Group Coaching Essentials (8.5 CCES), or the Advanced Group and Team Coaching Practicum (10 CCES) starting April 3rd


Tuesday, February 18, 2020

Virtual Facilitation Essentials: Wednesday February 19 2020 (8.5 CCEs)

I've been getting a number of inquiries about what we'll be covering tomorrow, Wednesday February
19 2020, in the one day Virtual Facilitation Essentials program. A picture is a thousand words so here's a short video on 23 things we'll be covering.
If you can't join us for the Wednesday February 19th session (8-4 pm ET on zoom), I'll be offering a few more Wednesday dates throughout the year.

Hope you'll consider joining us for this 8 hour Virtual Train-the-Trainer program. It's approved by ICF for 8.5 CCES (including 5.5 hours of core competencies).

In addition to giving you an opportunity to learn more about creating and leading virtual calls (coahcing, training and facilitating), you'll also have a chance to get "Behind the dashboard" of virtual sessions, to see behind the scenes.

Cost: $475 US
Enjoy and hope to see you join us!
For other ICF CCE programs check out GroupCoachingEssentials.ca
Questions? Call me at 416-996-8326

Check out this short video for 23 things we'll be covering at the VFE program:
 
Prefer a five week format? That starts on Monday Feb 24th:

Monday, February 17, 2020

Team Coaching - Five areas to consider

Team coaching is getting a lot of attention these days - from within the coaching community, and also organizations and teams themselves.  In the last few weeks I've shared a number of posts which included articles on some of the differences between group and team coaching, and you are invited to take a look at what's been written here since 2005. Some of this, of course, appeared in my 2013 book - From One to Many: Best Practices for Group and Team Coaching.

Today's post is focusing in on five areas you'll want to pay attention to in your design and support of the team coaching series of conversations.

Five areas you will want to consider taking more time to focus on, and be in dialogue around, include:

The Contracting Phase - Contracting is always an important part of Designing the Coaching Agreement. As it relates to team coaching, be sure to focus in on who is involved, what's the focus, what assessments (if any are going to be used), how the conversations by the team will get the necessary support, time and resourcing so that they can make the changes, as well as other items around confidentiality, logistics, etc.
What are you wanting to explore around contracting?


The Context in which the team operates  - Most team coaching approaches will take a systems view of the conversations, even in a remote team environment. The context in which our team members operate is heavily influential within the team coaching engagement. What are the elements which are important to take into consideration around the context?

The team itself - Team composition is not always static, or similar. Over the last decade there's been a lot written to support members in terms of teaming (See the work of Amy Edmondson), as well as Is the team, really a team in its purest sense, or is it more like a work group, given the location and focus of different tam members? Are there a number of smaller micro-teams in the larger team you are being asked to coach? How do these smaller groups operate and communicate with the larger body?

Involvement of the team leader - The team leader is one of the many voices of the team, and their involvement, and buy in is critical in ensuring that time and resources are allocated for the ongoing focus of the team in the conversations they need to have between the official team coaching touchpoints. If the team does not have time to implement their new learning, or the pause to continue to glean insights, the best intended team coaching is destined to fail.
What are you doing in terms of pre-conversations with the team leader to help them create the space and focus needed for the work?

Team Effectiveness Elements - What are you doing to provide the team with time to explore the elements which underpin how they operate - their vision and mandate, to their goals and roles (to name a few). Returning back tot he basics around core team effectiveness elements can be of importance. Many coaches are also eager to learn more about this area. For an introductory primer of the components of team effectiveness, you may want to take a look at this short on-demand course on Team Effectiveness I created as part of the Teams365 series a few years ago. It's a great way to get up to speed on some of the foundations of teamwork. Learn more about this on-demand program and sign up here.

These are five areas of a much larger series of items which need to be explored as you go to set up a team coaching engagement. For further ideas check out this supplementary Digital chapter - Team Coaching in Action which you can find at my From12Many.com website (use code 4411 when prompted). These chapters are a supplement to From One to Many: Best Practices for Team and Group Coaching.

Enjoy your week,
Jennifer
Jennifer Britton - Group Coaching Essentials | Teams365 | Potentials Realized
Instagram @Remote Pathways (for remote workers) and @CoachingBizBuilder (for coaches)
Author of Effective Group Coaching (2010), Coaching Business Builder (2018), Effective Virtual Conversations (2017) and From One to Many: Best Practices for Team and Group Coaching (2013). Check out my author page on Amazon for all publications.
Email: info@potentialsrealized.com

If you are looking for  coaching skills development through CCE approved programs - The next Group CoachingEssentials CCE approved program starts on Friday February 21st - meeting for 4 weeks on February 21, 28, March 6 and 13*.  This 8.75 CCE program also includes weekly 1-1 time with me (15 min each week). Is 2020 your year to get your groups going or expand the number of groups you are doing? Whether you are new to group coaching or stepping into your next year, there’s always something to learn – I hope you’ll join us. Reserve your spot here.

Join us Wednesday of this week for a special 1 day delivery of the  Virtual Facilitation Essentials - for those that want to expand their conversations to the virtual domain. 8.5 CCEs. . Jazz up your zoom calls! Become more confident and savvy in leading and designing virtual sessions, and using things like breakouts, annotation etc.

The 60 Day Coaching Business Builder Accelerator March cohort will kick off March 1st. Are you ready to focus on your coaching business and take regular action for 60 days? A hybrid program of individual, group and on-demand supports to help you accelerate your business. Learn more here. 

Tuesday, February 11, 2020

Expanding the Group and Team Coaching Toolkit - Communication: Directness

This week's Expanding the Group and Team Coaching Toolkit focuses on DIRECTNESS in
expanding your group and team coaching toolkit communication directness
Coaching Many.

The current ICF Competency framework has direct communication as competency. It is described by the ICF as:

7. Direct Communication—Ability to communicate effectively during coaching sessions, and to use language that has the greatest positive impact on the client.
  1. Is clear, articulate and direct in sharing and providing feedback.
  2. Reframes and articulates to help the client understand from another perspective what he/she wants or is uncertain about.
  3. Clearly states coaching objectives, meeting agenda, and purpose of techniques or exercises.
  4. Uses language appropriate and respectful to the client (e.g., non-sexist, non-racist, non-technical, non-jargon).
  5. Uses metaphor and analogy to help to illustrate a point or paint a verbal picture.
 Source: ICF Core Coaching Competencies

As coaches of groups and teams, there are several core skills to be exploring, namely:
Metaphor and Analogy. For groups and teams this may be one of the more significant, and impactful, doorways into having teams and groups articulate and explore themes, finding areas of common ground.
While questions are always the primary vehicle into the world of metaphor, don't hesitate to get more creative in incorporating visuals and other metaphor doorways - take a look at the photos I've included here of some of the 2020 kick off work I did using Rory's Story Cubes and a beta version of some of the Remote Pathways Icon project.

Reframing is also another key part of the group and team coaching conversation. What are you doing as a coach with clients to help them reframe? This may take us into perspectives work, and/or

Directness with Feedback - an interesting area is about directness with feedback. What is direct for one, may be soft for another team member. What is the role of feedback in the coaching process? What might we do to boost the team's feedback muscles? This is an area which many teams struggle with and team coaches may find themselves exploring in multiple touchpoints.


What is important to note in your conversations around Direct Communication? How can more of a focus on this competency support support the shifts teams and groups need to make?

With best wishes,
Jennifer

Jennifer Britton - GroupCoachingEssentials | Potentials Realized
Instagram @CoachingBizBuilder
Author of Effective Group Coaching (2010), Coaching Business Builder (2018), Effective Virtual Conversations (2017) and From One to Many: Best Practices for Team and Group Coaching (2013). Check out my author page on Amazon for all publications.
Email: info@potentialsrealized.com

If you are looking for  coaching skills development through CCE approved programs - The next Group CoachingEssentials CCE approved program starts on Friday February 21st - meeting for 4 weeks on February 21, 28, March 6 and 13*.  This 8.75 CCE program also includes weekly 1-1 time with me (15 min each week). Is 2020 your year to get your groups going or expand the number of groups you are doing? Whether you are new to group coaching or stepping into your next year, there’s always something to learn – I hope you’ll join us. Reserve your spot here.

Starting up again soon is the  Virtual Facilitation Essentials - for those that want to expand their conversations to the virtual domain. We'll be meeting on Mondays from 1:30 - 2:45 pm Eastern on February 24, March 2, 9, 23 and 30, 2020. 8.5 CCEs. Now also offered in a convenient one day format selected Wednesdays. Jazz up your zoom calls! Become more confident leading virtual sessions, and using things like breakouts, annotation etc.

The 60 Day Coaching Business Builder Accelerator March cohort will kick off March 1st. Are you ready to focus on your coaching business and take regular action for 60 days? A hybrid program of individual, group and on-demand supports to help you accelerate your business. Learn more here.