Wednesday, July 20, 2016

Summer Community Call - Five Areas you may want to revisit in your group and team rogram design work

Last week I hosted our summer community call. The focus was on five areas you might want to revisit and tweak within your own group and team programming. In the call I also share the evolution of some of my own programming over the last 12 years, such as the early days of the Your Balanced Life(TM) program in 2004 and how it has evolved into a program which is now licensed for other coaches to offer.

Thanks to those that joined live and who have listened in already. I host these calls quarterly with the intent of shining the light into different areas of our work and also bring people together for dialogue and learning.

I've posted the Call to our Resources page over at - view it here (scroll down to the bottom) or view it on YouTube.

The call runs for 32 minutes. View it here:

Stay tuned for our fall community call which will happen in September!

What's your favorite pointer? Some attendees indicated they liked the piece around engagement, and also hearing about the evolution of some of my program work. Feel free to share your favorite below.


Jennifer Britton, MES, PCC, CPCC, CPT | Potentials Realized
Author of Effective Group Coaching (Wiley, 2009) and From One to Many: Best Practices for Team and Group Coaching (Jossey-Bass, 2013)
Looking to Building Your Toolkit as a Coach, Trainer or Facilitator? Join us throughout 2016 on Fridays at the Special summer rate on - join us for the rest of the year for $1100 US.

Monday, July 18, 2016

Four Activities for Opening Group and Team Coaching Sessions

Having a robust toolkit of activities in your back pocket is a must have for team and group coaches.  Building onto other posts here at the Group Coaching Ins and Outs blog (Four  Ways to Create Coaching Closure with Groups etc), today's post covers four of my favorite activities for opening group and team coaching sessions.

Trust and connection is key to successful coaching conversations, and in a group setting, it is likely that people will not know each other. In a team setting, history, roles and power differentials can also impact trust and connection.

These four activities can be adapted for the different groups and teams you work with:

1. Personal Logos: I've used this activity with multiple groups and teams. With teams it is always really interesting to see what themes emerge from the logos people choose. Instructions are simple, ask people to create a logo which represents what they bring to the group or team. Have them write it down as part of their name card. Get each person to introduce themselves according to their logo. Have the group or team notice the patterns, similarities etc.

2. Visual Cards -
Visual cards can provide a new "spark" for conversation. Lay photographs (your own or a photo deck like Conversation Sparker Cards) out on a table and have people select the card that either:
1. Represents that they bring to the group;
2. Represents their hope for the work together;
3. Signifies where they see the team right now (for teams)

If you have time, you may want to ask people to select a second photo which represents:
1. What they hope to gain or achieve through your work together
2 Where they would like to see the team going (for teams)

Check out one of the blabs I did last fall, dedicated to working with visual cards. As I mentioned in my July Team and Group Coaching Newsletter (subscribe here), one of my biggest sellers at last month's ICF Mid-West Conference was the 40 Ways To Work With Visual Cards E-manual. Check it out here.

3. Patrick Lencioni's Personal Histories
 - Many coaches and trainers love the resources included the Patrick Lencioni's Five Dysfunctions of Team Playbook. One you will want to look up and consider using is his Personal Histories exercise. I have used it with executive teams from mining, full teams involved in television, and also with teams in customer service. When time has been available, it's been a valuable exercise in building connection at the start of one day and longer sessions.

4. And the generic go-round - Who are you, what's brought you here. For virtual shorter calls giving people an opportunity to connect and hear each other's voices can be important and can help with boosting engagement and ownership of the call. When people come to a virtual call and realize that something is a little different with their introductions, it may be easier to cut through the assumption that your program is goingt to be another experience of "Death by Conference Call"

People remember the start and end of things and a memorable kick off can be very important.Taking time to focus on creating the space for trust and connection helps people feel safe to take the conversation to a deeper level, and really bring themselves into the conversation.

What's going to help you feel confident around that? What are your next steps around this?

Have a great week,

Jennifer Britton, MES, CPT, PCC
Group Coaching Essentials | Potentials Realized  

About Us: Jennifer Britton is author of Effective Group Coaching (Wiley, 2010) andFrom One to Many: Best Practices for Team and Group Coaching (Jossey-Bass, 2013) . Since 2004 she and her company, Potentials Realized, have supported thousands of coaches, trainers, and leaders, design and create more impactful team and group programs (in-person and virtual). Jennifer offers customized programs for organizations, as well as virtual public training programs. Our areas of specialty are team development, leadership and coaching. Our 2017 programming starts during the week of January  9th and will include: The Group Coaching Essentials teleseminar (8.75 CCEs), The Advanced Group and Team Coaching Practicum (10 CCEs), and the Mentor Coaching Group for ACC/PCC portfolio routes. Our 2017 Learning Lab and Design Studio Group for Coaches who want to build their business and expand their group and team programs starts January as well (2 group calls on Fridays throughout 2017)