Saturday, March 29, 2008
Powerful Group Coaching Program Opening Questions: Group Coaching
I've been thinking quite a bit about QUESTIONS for group coaching LATELY in response to a question from a coach who is new to this work Her question inspired me to come up with a quick list of some powerful program openers which I use.
Here's a really short list:
1. What’s your hope for today’s session? What’s your fear? What’s your fantasy?
2. What do you want to take away from today’s session?
3. What is your intention for the day/session?
4. What do you want to create?
5. What will you commit to bringing to our group?
6. What role do you want to in the group?
7. What is your unique gift which you bring to the group?
8. On a scale of 0-10 how engaged will be with the process?
9. What risk will you take today?
10. What is one action you can take today to stretch your comfort zone?
Here's your challenge -- create your own list of powerful program openers. Write them down.
I give a similar exercise to coaches that I mentor coach as they are moving through their certification program (CTI) or as they are preparing to for their ICF Credential (ACC or PCC). If you are a new coach, really relaxing in to having a powerful question there on the tip of your tongue might not feel possible for you. One of the things my coach challenged me to do years ago when I first started out was to develop an emergency list of questions I could have on hand in case my mind went blank. This was really the inspriration for this post today.
I came up with so many questions that I will include a few more in later posts. A very comprehensive list will be available in one of my newest products - the Group Program Toolkit which will available in April, for my 4th anniversary (stay tuned for other special birthday announcements).
Have a great week, gotta get cracking on some other actions - only an hour and a half left of the Virtual Intensive and lots of ground for me to still cover!
Jennifer Britton, PCC, CHRP, CPT
PS - If you missed today's virtual intensive and want a structure, tools and dedicated time to spend on creating your next program, consider joining me on Tuesday April 8 and 15th from 7-10pm (ET)/4-7pm (PT) each evening for the next Group Program Virtual Intensive. More information and registration here.
A few spaces still remain in both Group Coaching Essentials programs starting in a few days:
Wednesday 8-9:15 pm (EST)/5-6:15 pm (PT): April 2, 9, 23 and 3oth plus a 5th call in June
Thursdays 10:30-11:45 am (EST)/7:30-8:45 am (PT): April 3, 10, 24 and May 8 plus a 5th call in June
More information and registration here.
Monday, March 24, 2008
Keeping the Client as Center
Last week I spoke to the ICF Education SIG about coaching for teams and groups, and how this can be a natural extension of the work you already undertake as a coach doing 1-1 work.
A basic tenet I hold central to any group coaching work, to distinguish it from a training/seminar/workshop approach, is holding the clients agenda. Just as in individual coaching, our role a coach is to hold the client's agenda as central, the same principle applies to group coaching – however in this case you may have anywhere from 2 – 15 agendas at play.
Getting to know your clients and their needs, their aspirations is a central part of a group coach’s work. As many of you will know from reading earlier posts, I spend a significant time up front prior to the start of any program, “meeting” with each participant, to find out what they want to take away from a program, find out about their expectations, as well as starting to learn about their “agenda” – what they really want in the bigger picture.
Keeping the Client as center – or as I always say “Knowing Your Client” – is a best practice for any group coaching work. Knowing them as best as you can will help you exponentially in terms of:
* Creating and delivering meaningful programs
* Marketing your services most appropriately (using the best method, placement and wording) -- click here for a post from 2006 where I touch on Knowing Your Client, as well as some other marketing tips
* Offering programs at the most convenient time
* Offering programs in the most convenient format
*Providing meaningful resources for their needs
When was the last time you stepped back and really asked yourself, what do my group coaching clients really want? How do their needs infuse the programs I offer?
In its purest form, the client will always be at the center of a group coaching program.
Have a great week,
Jennifer Britton, PCC, CHRP, CPT
PS - Still wanting to get your group program launched this spring or summer? Here are two programs you may want to consider:
Saturday March 29th (10 - 4pm EST): The Group Program Design Virtual Intensive. This coming Saturday I'll be working with a small group of coaches who are commited to getting their own programs launched. We'll go through 6 hours of structured exercises as a group by phone and individually at our own homes or offices. You'll leave the program with at least one program design, exercises and ideas to market the program. 75% of past Virtual Intensive participants have actually sketched out 2 programs during the day. Cost: $150 US/Cdn. For more information and to register, please click here.
Next Week two new sessions of the Group Coaching Essentials teleseminar program will start - Wednesdays from 8-9:15 pm (EST) or Thursdays from 10:30 - 11:45 am (EST). Click here for more information or to register. Sessions will run throughout April and into early May. Space is limited to 6 coaches per session.
Monday, March 17, 2008
Expanding Your Reach: Coaching Teams and Groups
Wednesdays 8-9:15 pm (ET/NY)/ 5 - 6:15pm (PT/LA)-- Evening Session
April 2, 9, 23 and 30, 2008, plus one in late May/early June
Thursdays 10:30 - 11:45 am (EST)/7:30 - 8:45 am (PT) -- Morning Session
April 3, 10, 24, May 8, 2008 plus a fifth call in June 2008
Thursday, March 13, 2008
Sharpening the Skills of Your Trade
When was the last time you sharpened the skills of your trade, and picked up some new skills or approaches?
After going almost a year of applying my last learning, I've returned back to the seminar room myself in the last few weeks. I took a postively powerful program with Shadow Coach (TM) Donna Karlin last week here in Toronto. I first saw Donna speak back in 2005 at the ICF Global Conference and was intrigued with the Shadow Coach model, which includes real-time observational coaching with clients. It's an ideal model for environments which are really fast paced and dynamic or constantly changing - places such as the UN or Government or many corporations. I'm pleased to announce that I am now a Shadow Coach (TM) and am offering this as an additonal offering to my corporate clients. So rather than meeting with clients twice a month by phone, some of them can now have me come in and shadow them for several days at a time and engage in coaching in the pauses of the day.
You can find out more about the Shadow Coaching work that Donna does here or her training program for coaches here.
Another great offering is coming to Toronto in a few weeks - The Team Diagnostic Assessment. It will be offered here in Toronto from April 4 through 6th.
The Team Diagnostic Assessment™ is a state-of-the-art instrument, based on a proven model that defines the necessary strengths for high-performing, sustainable, and inspired teams. Participation in this rigorous training program leads to certification in the Team Diagnostic™ Assessment which authorizes the participant to deliver this comprehensive development tool for teams that identifies gaps in Productivity strengths and Positivity strengths and facilitates concrete action in order to create sustainable high performing teams. This program is unique in its systems approach to teams and in its coaching approach to the facilitation and ongoing guidance of teams. The model, assessment and delivery format are grounded in systems theory, emotional intelligence work, appreciative inquiry and leading academic research. The difference between this work and training is that it teaches the team to become response-able for their own behaviour as a team over time, resulting in sustainable change in team performance and results. Unlike other coaching approaches, relationship systems coaching views teams not as a collection of individuals, but as a self-organizing system of relationships and interacting influences all of which affect the performance and satisfaction of individuals and of the system as a whole. This creates breakthrough paradigm shifts in the way team members interact and how the team performs as a whole.
This course is for you if:
You’re a coach looking for a unique model and assessment to use with teams
You’re trained in ORSC (systems coaching) and want a complementary assessment tool and model to use with teams
You currently work with teams in a facilitation or consulting role and would like to learn a proven method for team development
You are a coach looking for a tool that will help you take your coaching into organizations
You are in HR or OD and looking for a model or assessment to bring in-house
For more information or to register contact Team Coaching International at http://www.teamcoachinginternational.com. You can find out more under Products and Team Diagnostic
What new skills and programs are you taking right now to sharpen your skills or add new ones to your toolkit?
Jennifer Britton, PCC, CPCC, CPT
Group Coaching Essentials
Toll free: 1-866-217-1960
Thursday, March 06, 2008
Technology Happens - Always Have a Backup
Have a great rest of the week,