- Create a safe, and open learning environment
- Spend time creating ground rules, or ways of working
- speak clearly, and slowly. Avoid jargon.
- Treat all participants as equals - and wherever possible ensure equal focus (time)
- Stay as neutral as possible
- Have the group be the focus of attention - not you
- Adapt your coaching skills for the group context
- Point to what you are noticing in terms of the group process
- Providing particpants with a brief roadmap of what they can expect (in terms of process)
Some traps to avoid are:
- Getting defensive
- Taking sides
- Knowing the answer
- Not really listening to what is being said
- Going over time
- Not managing or acknowledging conflict that exists
- Letting one person dominate
What are some of the best practices you would recommend for group facilitation?
Have a great week!
Jennifer Britton, PCC, CPCC, CPT
Author of Effective Group Coaching
Early Bird rate for our Group Facilitation Skills Training program on until July 30th (September 24-25, 2010 in Toronto, CANADA)
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