Wednesday, August 15, 2007

Group Facilitation Tip: The Skill of Bottom Lining

How do you use the skill of bottom lining in your group coaching, or other group programs? If this question is making you raise your eyebrows, here’s a quick definition of bottom lining – training your clients to get to the essence of the story, without having to tell the whole story.

Working with your groups to be able to bottom line is an extremely valuable skill, particularly if you want to create an environment where everyone’s voice is heard – equally! How often do you run programs where one individual dominates the discussion? What’s the impact of that on the group?

Next time you are working with a group -- whether its been a long term engagement or the start – introduce the skill of bottom lining and see what happens. I did this recently in a program I was running and it was amazing how quickly the skill was picked up by the group. It helped us all get past the “STORY” intothe guts of the matter.

I also like to introduce this skill with a small hand gesture. Simply raise your hand, fingers widespread, and as you bring your hand down to your waist draw your fingers together (creating a funnel). Get group members to try this out and you might be amazed at how it enables groups to take on their own verbal management.

I’d love to hear your thoughts on the skill of bottom lining. Do you use it? When do you use it? What impact does it have?

With best wishes,
Jennifer

Jennifer Britton, PCC, CPCC, CHRP
Potentials Realized
Toll Free: 1-866-217-1960
Email: jennifer{at}potentialsrealized{dot}com

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