Tuesday, February 18, 2020

Virtual Facilitation Essentials: Wednesday February 19 2020 (8.5 CCEs)

I've been getting a number of inquiries about what we'll be covering tomorrow, Wednesday February
19 2020, in the one day Virtual Facilitation Essentials program. A picture is a thousand words so here's a short video on 23 things we'll be covering.
If you can't join us for the Wednesday February 19th session (8-4 pm ET on zoom), I'll be offering a few more Wednesday dates throughout the year.

Hope you'll consider joining us for this 8 hour Virtual Train-the-Trainer program. It's approved by ICF for 8.5 CCES (including 5.5 hours of core competencies).

In addition to giving you an opportunity to learn more about creating and leading virtual calls (coahcing, training and facilitating), you'll also have a chance to get "Behind the dashboard" of virtual sessions, to see behind the scenes.

Cost: $475 US
Enjoy and hope to see you join us!
For other ICF CCE programs check out GroupCoachingEssentials.ca
Questions? Call me at 416-996-8326

Check out this short video for 23 things we'll be covering at the VFE program:
 
Prefer a five week format? That starts on Monday Feb 24th:

Monday, February 17, 2020

Team Coaching - Five areas to consider

Team coaching is getting a lot of attention these days - from within the coaching community, and also organizations and teams themselves.  In the last few weeks I've shared a number of posts which included articles on some of the differences between group and team coaching, and you are invited to take a look at what's been written here since 2005. Some of this, of course, appeared in my 2013 book - From One to Many: Best Practices for Group and Team Coaching.

Today's post is focusing in on five areas you'll want to pay attention to in your design and support of the team coaching series of conversations.

Five areas you will want to consider taking more time to focus on, and be in dialogue around, include:

The Contracting Phase - Contracting is always an important part of Designing the Coaching Agreement. As it relates to team coaching, be sure to focus in on who is involved, what's the focus, what assessments (if any are going to be used), how the conversations by the team will get the necessary support, time and resourcing so that they can make the changes, as well as other items around confidentiality, logistics, etc.
What are you wanting to explore around contracting?


The Context in which the team operates  - Most team coaching approaches will take a systems view of the conversations, even in a remote team environment. The context in which our team members operate is heavily influential within the team coaching engagement. What are the elements which are important to take into consideration around the context?

The team itself - Team composition is not always static, or similar. Over the last decade there's been a lot written to support members in terms of teaming (See the work of Amy Edmondson), as well as Is the team, really a team in its purest sense, or is it more like a work group, given the location and focus of different tam members? Are there a number of smaller micro-teams in the larger team you are being asked to coach? How do these smaller groups operate and communicate with the larger body?

Involvement of the team leader - The team leader is one of the many voices of the team, and their involvement, and buy in is critical in ensuring that time and resources are allocated for the ongoing focus of the team in the conversations they need to have between the official team coaching touchpoints. If the team does not have time to implement their new learning, or the pause to continue to glean insights, the best intended team coaching is destined to fail.
What are you doing in terms of pre-conversations with the team leader to help them create the space and focus needed for the work?

Team Effectiveness Elements - What are you doing to provide the team with time to explore the elements which underpin how they operate - their vision and mandate, to their goals and roles (to name a few). Returning back tot he basics around core team effectiveness elements can be of importance. Many coaches are also eager to learn more about this area. For an introductory primer of the components of team effectiveness, you may want to take a look at this short on-demand course on Team Effectiveness I created as part of the Teams365 series a few years ago. It's a great way to get up to speed on some of the foundations of teamwork. Learn more about this on-demand program and sign up here.

These are five areas of a much larger series of items which need to be explored as you go to set up a team coaching engagement. For further ideas check out this supplementary Digital chapter - Team Coaching in Action which you can find at my From12Many.com website (use code 4411 when prompted). These chapters are a supplement to From One to Many: Best Practices for Team and Group Coaching.

Enjoy your week,
Jennifer
Jennifer Britton - Group Coaching Essentials | Teams365 | Potentials Realized
Instagram @Remote Pathways (for remote workers) and @CoachingBizBuilder (for coaches)
Author of Effective Group Coaching (2010), Coaching Business Builder (2018), Effective Virtual Conversations (2017) and From One to Many: Best Practices for Team and Group Coaching (2013). Check out my author page on Amazon for all publications.
Email: info@potentialsrealized.com

If you are looking for  coaching skills development through CCE approved programs - The next Group CoachingEssentials CCE approved program starts on Friday February 21st - meeting for 4 weeks on February 21, 28, March 6 and 13*.  This 8.75 CCE program also includes weekly 1-1 time with me (15 min each week). Is 2020 your year to get your groups going or expand the number of groups you are doing? Whether you are new to group coaching or stepping into your next year, there’s always something to learn – I hope you’ll join us. Reserve your spot here.

Join us Wednesday of this week for a special 1 day delivery of the  Virtual Facilitation Essentials - for those that want to expand their conversations to the virtual domain. 8.5 CCEs. . Jazz up your zoom calls! Become more confident and savvy in leading and designing virtual sessions, and using things like breakouts, annotation etc.

The 60 Day Coaching Business Builder Accelerator March cohort will kick off March 1st. Are you ready to focus on your coaching business and take regular action for 60 days? A hybrid program of individual, group and on-demand supports to help you accelerate your business. Learn more here. 

Tuesday, February 11, 2020

Expanding the Group and Team Coaching Toolkit - Communication: Directness

This week's Expanding the Group and Team Coaching Toolkit focuses on DIRECTNESS in
expanding your group and team coaching toolkit communication directness
Coaching Many.

The current ICF Competency framework has direct communication as competency. It is described by the ICF as:

7. Direct Communication—Ability to communicate effectively during coaching sessions, and to use language that has the greatest positive impact on the client.
  1. Is clear, articulate and direct in sharing and providing feedback.
  2. Reframes and articulates to help the client understand from another perspective what he/she wants or is uncertain about.
  3. Clearly states coaching objectives, meeting agenda, and purpose of techniques or exercises.
  4. Uses language appropriate and respectful to the client (e.g., non-sexist, non-racist, non-technical, non-jargon).
  5. Uses metaphor and analogy to help to illustrate a point or paint a verbal picture.
 Source: ICF Core Coaching Competencies

As coaches of groups and teams, there are several core skills to be exploring, namely:
Metaphor and Analogy. For groups and teams this may be one of the more significant, and impactful, doorways into having teams and groups articulate and explore themes, finding areas of common ground.
While questions are always the primary vehicle into the world of metaphor, don't hesitate to get more creative in incorporating visuals and other metaphor doorways - take a look at the photos I've included here of some of the 2020 kick off work I did using Rory's Story Cubes and a beta version of some of the Remote Pathways Icon project.

Reframing is also another key part of the group and team coaching conversation. What are you doing as a coach with clients to help them reframe? This may take us into perspectives work, and/or

Directness with Feedback - an interesting area is about directness with feedback. What is direct for one, may be soft for another team member. What is the role of feedback in the coaching process? What might we do to boost the team's feedback muscles? This is an area which many teams struggle with and team coaches may find themselves exploring in multiple touchpoints.


What is important to note in your conversations around Direct Communication? How can more of a focus on this competency support support the shifts teams and groups need to make?

With best wishes,
Jennifer

Jennifer Britton - GroupCoachingEssentials | Potentials Realized
Instagram @CoachingBizBuilder
Author of Effective Group Coaching (2010), Coaching Business Builder (2018), Effective Virtual Conversations (2017) and From One to Many: Best Practices for Team and Group Coaching (2013). Check out my author page on Amazon for all publications.
Email: info@potentialsrealized.com

If you are looking for  coaching skills development through CCE approved programs - The next Group CoachingEssentials CCE approved program starts on Friday February 21st - meeting for 4 weeks on February 21, 28, March 6 and 13*.  This 8.75 CCE program also includes weekly 1-1 time with me (15 min each week). Is 2020 your year to get your groups going or expand the number of groups you are doing? Whether you are new to group coaching or stepping into your next year, there’s always something to learn – I hope you’ll join us. Reserve your spot here.

Starting up again soon is the  Virtual Facilitation Essentials - for those that want to expand their conversations to the virtual domain. We'll be meeting on Mondays from 1:30 - 2:45 pm Eastern on February 24, March 2, 9, 23 and 30, 2020. 8.5 CCEs. Now also offered in a convenient one day format selected Wednesdays. Jazz up your zoom calls! Become more confident leading virtual sessions, and using things like breakouts, annotation etc.

The 60 Day Coaching Business Builder Accelerator March cohort will kick off March 1st. Are you ready to focus on your coaching business and take regular action for 60 days? A hybrid program of individual, group and on-demand supports to help you accelerate your business. Learn more here. 

Monday, January 27, 2020

Team Coaching or Group Coaching - What's the Difference?

For many coaches reading this blog, it's likely that you undertake both team coaching and group
coaching with different clients. Sometimes, when we are brought in to work with a grouping at an organization, we're asked to coach a group, and we find out it's really a team. Likewise, we may be engaged to coach a team and find out it's a group.

Consider these examples - a coach is asked to coach and handful of new leaders at an organization. They all come from different parts of the business and don't report to each other. In fact, many of them are just meeting each other for the first time.

Second, a team coach is engaged to work with a group of professionals who are being brought together to execute a special project. Over the next 2 months they are expected to design and implement a new process.

So, which is which?
Example 1 - a group.
Example 2 - a team

What's the difference? When we are coaching a team there's a web of relationships, history and common purpose that we are stepping into. When we coach a group, it's likely that the group is starting to form.

A significant different as well is the type of entity and focus we bring to the conversation.
As a team there is, or aspirationally there is, is a shared purpose, mission and vision. They exist for a reason. Teams exist to produce results. The relationships and people which make up that body are central in creating the results they get  even a remote team. The focus in team coaching is on supporting alignment across the team. It's about helping people see their connectivity and alignment together.
In group coaching in contrast, there may not be a significant amoutn of connection or even similarity in their work, their focus, yet, group members can benefit significantly from connecting with and exploring topics of similar interest together. Going back to the examples above, it can be very valuable to connect with other leaders in different parts of an organization, or even across an industury.

When coaching a team, it can be advantageous to explore the various factors which makes a team excel. From Hackman and Wageman -- check this publication, to Katzenhach and Smith, we know that there are several elements which help make a team excel. From clear roles and goals, to a shared vision, and regular practices like team meetings, to everyone understanding what success looks like and how they are measured. These become even more pronounced in the remote and virtual space. For more on this check out the new Remote Pathways Podcast I co-host. We are just at Episode 5 and delve into the different people, places and pathways to remote work. You may also want to check out the Expanding Your Group and Team Coaching Toolkit post I wrote a few months ago on Team Effectiveness

Consider how you might leave space for a team to explore where they are along each of these areas.

For a more detailed look at the difference between group and team coaching, please check out thees articles I have written in the last few years for choice Magazine.

Here's a link to "Group and Team Coaching - The Landscape of Many" as published in Choice Volume 19  - Click here to download 
or  Group and Team Coaching - Valuable Modalities for Today's Organizational Context, Volume 16 of Choice. Click here to download


We go into greater detail around the similarities and differences throughout the Advanced Group and Team Coaching Practicum (10 CCes), and to a lesser extent in the Group Coaching Essentials program (8.75 CCEs). I hope you will consider joining us for an upcoming virtual learning group.

With best wishes,
Jennifer

Jennifer Britton, MES, CPT, PCC
Author of Effective Group Coaching (2010), Coaching Business Builder (2018), Effective Virtual Conversations (2017) and From One to Many: Best Practices for Team and Group Coaching (2013). Check out my author page on Amazon for all publications.
Email: info@potentialsrealized.com

If you are looking for  coaching skills development through CCE approved programs - The next Group CoachingEssentials CCE approved program starts on Monday February 3rd from 9 - 1015 am ET - group calls will be held on February 3, 10, 24, March 2 and 9, 2020. This 8.75 CCE program also includes weekly 1-1 time with me (15 min each week). Is 2020 your year to get your groups going or expand the number of groups you are doing? Whether you are new to group coaching or stepping into your next year, there’s always something to learn – I hope you’ll join us. Reserve your spot here.

Also starting on February 3rd is the Mentor Coaching Group (10 hours for ACC/ PCC). Join me for 10 hours of mentor coaching for your credential. This group will be held on Mondays from 12 - 1pm Eastern from February 3 - May 4, 2020.

The 60 Day Coaching Business Builder will also kick off a new cohort on February 1st. This hybrid live and on-demand program supports you in 60 days of daily steps, also with a weekly 1-1 time with me!

Thursday, January 23, 2020

Mentor Coaching: Four Things to Consider


Mentor coaching is an important part of the developmental process of any coach. Sharpening our
skills, and deepening our appreciation about the coaching competencies and what they look like, and sound like, in the coaching conversation is important at all stages. It’s also important as the coaching competencies change in 2021. What are you doing to keep abreast of the changes? 

Today’s blog post takes us into the landscape of mentor coaching, an area that many coaches will find themselves traversing into at least once, or several times, during their coaching career. 

As you consider your own mentor coaching process and support needs, take some time to explore these four areas:


#1 – Consider whether you want to group or a 1-1 mentor coaching process:
As a mentor coach myself for more than a decade, I often hear coaches hungry to hear and see other coaching conversations in action. That’s where joining a group, may be of interest. The small group process can be of great value in that it supports coaches to:
See different coaching styles at play
Hear different perspectives around the coaching process and conversation
Develop a further network of peers
Group mentor coaching is also supported by at minimum three hours of 1-1 conversations which does allow or enable a coach to go deeper into their own interest areas.

#2 – What are the areas you want to focus on?
While there are several of us offering mentor coaching groups, what are the core elements you want to explore for yourself? Are the specific skills you want to hone? New habits you want to establish as a coach?

#3 – What are you looking for from the mentor coach themself?
What are the skills and attributes you are looking for, from the mentor coach themselves? What coaching experience do you want them to bring? Are there any specific models or coaching methodologies you want them to have experience with? What type of support do you want?

#4 – What other program supports are important for mentor coaching?
Are you looking for resources to support you, a review of recordings, direction towards future training? Again, in a group coaching process this is where you may get several different insights, rather than just the mentor coach’s perspectives.

What else is important to explore or consider as you think about your mentor coaching process?

If you are looking for a mentor coach yourself, let's connect to see if I might be a good fit to support you throughout your mentor coaching process. I offer five to six mentor coaching groups each year, and also support coaches individually. Reach out and give me a call. Upcoming mentor coaching groups will be staring on February 3rd (Mondays 12 – 1 pm Eastern) running from early February to early May 2020, and then again in late March (Fridays 9 – 10 am ET) starting on March 23rd running to late June. For more on this program, please visit us at https://www.groupcoachingessentials.ca/mentor-coaching-group.html

Have a great rest of the week,
Jennifer

 ennifer Britton - GroupCoachingEssentials | Potentials Realized
Instagram @CoachingBizBuilder
Author of Effective Group Coaching (2010), Coaching Business Builder (2018), Effective Virtual Conversations (2017) and From One to Many: Best Practices for Team and Group Coaching (2013). Check out my author page on Amazon for all publications.
Email: info@potentialsrealized.com

If you are looking for  coaching skills development through CCE approved programs - The next Group CoachingEssentials CCE approved program starts on Monday February 3rd from 9 - 1015 am ET - group calls will be held on February 3, 10, 24, March 2 and 9, 2020. This 8.75 CCE program also includes weekly 1-1 time with me (15 min each week). Is 2020 your year to get your groups going or expand the number of groups you are doing? Whether you are new to group coaching or stepping into your next year, there’s always something to learn – I hope you’ll join us. Reserve your spot here.

Starting up again soon is the  Virtual Facilitation Essentials - for those that want to expand their conversations to the virtual domain. We'll be meeting on Mondays from 1:30 - 2:45 pm ET on February 24, March 1, 8,  15, 29 2020.




Looking for a ready-made program to roll out to your clients? Consider PlanDoTrack (for remote professionals) or Coaching Business Builder (for Coaches). Next Facilitator training starts February 3, Mondays 6-9 pm ET/3-6 pm PT for 6 weeks (24 CCEs). Learn more and reserve your spot here.
https://www.plandotrack.com/facilitatorpdt.html Next Mentor Coaching Group will start Mondays 12 - 1pm ET on
February 3, 10, 24, March 9, 23, April 6 and May 4, 2020. 10 hours for ACC and PCC renewals.