Here are 8 ideas I offer as a starting point for preparation for you own virtual program, from my book Effective Group Coaching:
- Attend other calls as a participant to see different styles in action. Ask: What did the facilitator do that I liked? What did the facilitator do that had a positive impact on the group? What di the facilitator do that had a negative impact on the group's experience? What exercises did they use? How much time was allotted for discussion? How did the facilitator address different learning styles? The one learning point I want to take forward is .....
- Test run the technology
- Refer to FAQs on the website of the technology you are using for tips on how to mute, record etc.
- Have PINs/Passwords readily at hand
- Always have a back up bridgeline
- Develop a contingency plan - expect the unexpected!
- Send out a reminder before the program - people do forget!
- Identify possible pitfalls
I often encourage facilitators and coaches new to virtual work to do a test run. What will make you feel confident as you run your first phone or web based session?
Have a great start to your week!
Jennifer Britton, PCC, CPCC
Group Coaching Essentials - Our next ICF-approved CCE program starts this Thursday September 15th at 10:30 am Eastern - 2 spots open! Registrations also being accepted for October 11th.
Author of Effective Group Coaching (Wiley, 2010)