coaching programs, and sometimes also with my team coaching work. These pre-calls provide an important opportunity to get to know group members before we start our work together, as well as identify additional interest areas for participants. It also provides a key opportunity to clarify expectations, review logistics, and make sure that the program is a good fit for each person.
I usually try to keep my pre-program calls to 10 or 15 minutes and most group coaching calls focus on:
- Who is the person? What has brought them to the program?
- What are they looking to get out of their involvement?
- What key goals do they have?
- How will they measure successful participation from their perspective?
- What should I know about their learning style and how they will get the most from the program?
- What questions do they have?
I continue to hear how group members enjoy these calls as well, and find them an important part in feeling part of the group, and connection with me as the coach.
I go into further detail into team and group coaching pre-programs in the chapter on Engagement in my new book, From One to Many: Best Practices for Team and Group Coaching, which has just been released by Jossey-Bass/Wiley.
Questions to consider:
What type of connection do you want to create with group, and team members before the start of a program?
What format do you want it to take?
What can you do to build connection with group members, and amongst group members, with your programs?
Have a wonderful weekend!
Best wishes,
Jennifer
Jennifer Britton, MES, PCC, BCC, CPCC
Author of Effective Group Coaching (Wiley, 2010) & From One to Many: Best Practices for Team and Group Coaching (Jossey-Bass, 2013)
Phone: (416)996-TEAM (8326)
Email: info(at)potentialsrealized(dot)com
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