Monday, October 10, 2011

Pre-Program Questions for Corporate Clients

Last week I wrote a post on questions to ask pre-program for clients who are signing up for public programs, or programs that you may be offering. Many of you may be offering group coaching in an organizational context. Today I wanted to share with you some of the pre-program questions I ask to group coaching members when I work in organizations:

1. What do you wan to get out of your involvement with the program?
2. What are your needs and preferences around - delivery? Topic areas? Learning styles?
3. How do you see your participation linking to you - Performance Goals? Role (individually and in your team)? Developmental needs?
4. How will you feed back what you are learning/your insights to your Team? Supervisor? Organization? Life?

Many times it may not be feasible to have a phone conversation prior to the program start, so if we can't meet by phone I will send this by email to participants. As with public programs, designing the coaching agreement is an essential component of any group coaching process. The more you know your clients, their priorities/focus areas, and preferences, the better a program will be. Likewise, pre-program information can help with clarifying and confirming expectations.

For more questions, and additional elements you may want to consider in your work, please check out Chapter 7 of Effective Group Coaching.

Have a terrific week!

Jennifer

Jennifer Britton, CPCC, PCC
Group Coaching Essentials - next program starts Tuesday October 11th - 6.75 ICF CCEs
Group Coaching Intensive - Toronto - November 5-6 (Saturday/Sunday) - 15 hrs of Training (awaiting renewal of ICF CCEs - 13 hrs Core Competencies, 2 hrs Business Development)
Phone: (416)996-8326

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