Thursday, July 22, 2010

Group Facilitator Readiness for Coaches: Part 2

Building onto our post earlier this week, here are some core best practices for group facilitation:
  • Create a safe, and open learning environment
  • Spend time creating ground rules, or ways of working
  • speak clearly, and slowly. Avoid jargon.
  • Treat all participants as equals - and wherever possible ensure equal focus (time)
  • Stay as neutral as possible
  • Have the group be the focus of attention - not you
  • Adapt your coaching skills for the group context
  • Point to what you are noticing in terms of the group process
  • Providing particpants with a brief roadmap of what they can expect (in terms of process)

Some traps to avoid are:

  • Getting defensive
  • Taking sides
  • Knowing the answer
  • Not really listening to what is being said
  • Going over time
  • Not managing or acknowledging conflict that exists
  • Letting one person dominate

What are some of the best practices you would recommend for group facilitation?

Have a great week!

Jennifer Britton, PCC, CPCC, CPT

Author of Effective Group Coaching

Early Bird rate for our Group Facilitation Skills Training program on until July 30th (September 24-25, 2010 in Toronto, CANADA)

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